Returns & Exchanges

At Hiroshi Kato, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. We offer a 30-day return and exchange window for unworn, unwashed items in their original condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all Hiroshi Kato brand tags remain intact to qualify for a full refund.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.